OPERATE
Managed IT Services
Keep Your Essential Technology Running Smoothly
Proactive monitoring, maintenance, cybersecurity, Microsoft 365 administration, backup oversight, and responsive remote support for the technology your business relies on every day.
Starting at
Final pricing is based on your environment, support requirements, and number of managed devices.
Proactive Technology Partner
We keep your essential technology secure, maintained, documented, and running smoothly.
Bobkat IT provides dependable proactive management, responsive remote assistance, clear documentation, and practical technology guidance for small and growing businesses—without positioning itself as a fully staffed 24/7 help desk or outsourced enterprise IT department.
What We Manage
Focused services. Clear outcomes.
Eight practical capabilities organized around the results growing businesses need most: visibility, reliability, protection, and support.
Monitor
Maintain visibility into the systems and connectivity your business depends on.
Proactive Monitoring
Continuous visibility into device health, availability, and potential issues so problems can be identified before they disrupt the business.
Network Monitoring
Visibility into supported network equipment and connectivity so critical infrastructure issues can be identified more quickly.
Maintain
Keep core systems current, organized, and operating reliably.
Patch Management
Routine operating system and supported application updates that help keep managed devices secure, stable, and current.
Microsoft 365 Administration
Practical administration of Microsoft 365 users, licenses, access, collaboration tools, and common configuration needs.
Protect
Reduce avoidable technology risk and maintain visibility into protection and recovery systems.
Endpoint Security
Managed protection for the computers your team uses, with oversight of endpoint security status and identified threats.
Backup Monitoring
Oversight of configured backup jobs and recovery points so failed or incomplete backups can be identified and addressed.
Support
Give your team a dependable point of contact backed by organized environment information.
Remote IT Support
Responsive remote assistance for common technology issues affecting supported users, devices, and Microsoft 365 services.
Asset Documentation
A maintained inventory of managed devices, key technology assets, and important environment information.
Support is provided during agreed service hours. Onsite assistance, after-hours work, and project-level requests may be billed separately. Backup licensing, storage, implementation, or remediation may also be priced separately depending on the client environment.
As we learn your environment, we will also help identify practical improvements, upcoming technology needs, and areas of unnecessary risk. Need a formal technology roadmap and ongoing planning? Explore Strategic IT Consulting.
Scope
Clear Coverage. No Surprise Scope.
Your monthly service covers the ongoing management of supported technology. Larger changes, installations, migrations, and onsite projects are scoped separately so expectations and costs remain clear.
Included
- Monitoring of enrolled and supported devices
- Routine patch management
- Endpoint security oversight
- Backup job monitoring
- Microsoft 365 user and license administration
- Monitoring of supported network equipment
- Technology asset documentation
- Remote troubleshooting for common supported issues
- Onsite visits during normal business hours, when remote support is not sufficient
- Practical recommendations based on observed needs
Routine onsite visits related to covered Managed IT services are included. Large installations, infrastructure projects, office moves, and work outside normal business hours are quoted separately.
Quoted Separately
- After-hours or emergency work
- Office moves
- New computer deployments
- Server installations or replacements
- Network redesigns and equipment installations
- Microsoft 365 migrations
- SharePoint migrations or major restructuring
- Cabling
- Custom dashboards and software development
- Recovery projects
- Remediation of pre-existing issues
- Major security or compliance projects
- Third-party software implementation
- Strategic IT Consulting engagements
How It Works
A clear path from review to ongoing management
A practical onboarding process designed for businesses that want dependable IT without unnecessary complexity.
- 1
Technology Review
We review your devices, Microsoft 365 environment, network, security tools, backups, and current support needs.
- 2
Onboarding and Documentation
Supported systems are enrolled, baseline documentation is created, and immediate concerns are identified.
- 3
Ongoing Management
Bobkat IT monitors, maintains, protects, and supports the agreed technology environment.
- 4
Continuous Improvement
As needs emerge, we recommend practical next steps and separately scope projects that fall outside recurring management.
Ideal Fit
Built for Growing Businesses That Need Dependable IT
Bobkat IT Managed IT Services are designed for small and growing organizations that need professional technology oversight without hiring a full internal IT department.
- Approximately 10–50 employees
- A manageable and supportable technology environment
- Microsoft 365-based organizations
- Businesses that value proactive maintenance and documentation
- Organizations willing to standardize aging or unsupported technology
- Houston-area businesses, with remote support available where appropriate
Environment Overview
Illustrative management view
Decorative sample metrics for illustration only. They do not represent contractual guarantees, uptime commitments, or response-time promises.
Systems Monitored
24
Device Health
Stable
Patch Status
Current
Backup Status
Checked
Active Alerts
2
Endpoint Coverage
Managed
Expectations
A Managed Partnership Built on Clear Expectations
Clear boundaries help the relationship stay reliable, practical, and easy to manage for both sides.
- Covered devices must be enrolled in Bobkat IT’s management tools.
- Support applies to agreed users, devices, systems, and services.
- Clients may need to replace unsupported or severely outdated equipment.
- Critical incidents are prioritized based on severity and business impact.
- Automated monitoring may operate continuously, but normal human support occurs during agreed service hours.
- Onsite and after-hours service is scheduled or quoted separately.
- New implementations and major environment changes are project work.
Pricing
One clear Managed IT offering
Projects, migrations, installations, major changes, and onsite work are quoted separately.
Starting at
Final pricing is based on your environment, support requirements, and number of managed devices.
FAQ
Common questions
Clear answers for leaders evaluating a focused Managed IT partnership.
The recurring service covers proactive monitoring, patch management, endpoint security oversight, backup job monitoring, Microsoft 365 administration for common needs, monitoring of supported network equipment, asset documentation, and responsive remote support during agreed service hours.
No. Supported systems can be monitored continuously through automated tools, but live human support is provided during agreed service hours. After-hours and emergency work may be scheduled or quoted separately.
Remote support is the primary model. Onsite assistance, office moves, installations, and other project-level work are scoped and quoted separately so expectations stay clear.
Backup monitoring is included for configured backup jobs. Backup licensing, storage, implementation, or remediation may be priced separately depending on your environment.
As we learn your environment, we help identify practical improvements and areas of unnecessary risk. Formal roadmaps, budgeting programs, and ongoing strategic planning belong under Strategic IT Consulting.
Managed IT Services start at $50 per managed device per month. Final pricing is based on your environment, support requirements, and number of managed devices after an initial review.
Ready for Technology That Feels Managed?
Let’s review your environment, identify what needs support, and determine whether Bobkat IT Managed IT Services are the right fit. Managed IT Services starting at $50 per managed device per month. Final scope and pricing are confirmed after an initial environment review.